The mission statement of the Hartmann Group
The name of Hartmann stands for excellent service in the global world of maritime shipping. No matter with which company in the Hartmann Group they work, our customers can always rely on this service.
Prerequisite for a successful future for the Group of Companies is our willingness to change. We grasp new opportunities to further enhance and develop our performance through the transfer of knowledge and technology. And the individual requirements of our customers always take pride of place.
The trust we place in the achievement potential of our employees at sea and on land - plus the long-term nature of our business - enable us to react in professional manner to even short-term market fluctuations.
As a family company, we expressly commit ourselves to our social responsibilities. We strive to provide long-term job security and to continue to honour social commitments. This is why we always have the most important business objective firmly in our sights: to make a profit.
Leadership principles of the Hartmann Group
"Once he has been constituted, the Abbot must always bear in mind
what a burden he has undertaken
and to whom he will have to give an account of his stewardship.
He knows that his duty is to give help rather than to rule…
He exalts mercy above judgment,
so that he himself may obtain mercy.
He should hate faults and love the brotherhood.
If he must give correction
he should act prudently and not go to excess,
or the vessel may break
if he tries too eagerly to scrape off the rust.
He should always keep his own frailty before his eyes…
By this we do not mean that he should allow faults to grow;
on the contrary, he should eradicate them prudently and with love,
in the way which seem best in each case…
He must try to be loved rather than to be feared."
Benedict of Nursia:
The Rule of St. Benedict
These principles are absolutely binding for our management as regards the treatment of employees. In addition to professional competence, the ability and the willingness to live by these principles are the requirements for a successful career in our company.
General Principles
We strive to attain the greatest possible degree of decentralisation for the Group of Companies. Nevertheless, a fundamental company strategy, coordinating measures and absolute transparency are also vital factors for the success of the Hartmann Group. That's why our rule is: as much independence as possible, and only as much structuring as is necessary.
When times are good, our policy is one of solid economising - this enables us to avoid taking more drastic measures during more turbulent periods. Long-term successful company development has always been more important for us than the short-term maximising of profits.
The Foundations of our Corporate Culture
We are duty-bound to a set of fundamental values:
- integrity and honesty
- trust and respect
- personal and direct interaction with one another
- A sincere desire to accept and utilise fit-for-the-future developments in the world of maritime shipping
The maritime shipping sector has always been a truly international business - it already symbolised globalisation long before the term was invented. People of different nationalities live and work together, especially on board ship. That's why respect for the cultures and traditions of other countries are a matter of course for us. We expressly condemn any ethnic, religious or any other form of discrimination.
Organisational Principles
We advocate:
- flat hierarchies to provide project teams and working groups with room to work efficiently;
- a team with leadership - not one team at the top;
- the 'four-eyes' or dual control principle: in an ideal scenario, management should consist of two persons;
- the delegation of tasks, without passing on one's own responsibility: each manager is responsible for his or her own leadership performance.
Attributes of a Manager with Hartmann
The higher the position and the greater the responsibility, the more important the following attributes become (in addition to vocational education and practical experience):
- courage, composure and the ability to deal with stress
- Credibility – "turning words into actions"
- the ability to motivate and encourage employees
- a willingness to address conflict openly
- when making decisions, the willingness to address the aims of the company division entrusted to him in addition to those of the entire Group of Companies
- the willingness to accept changes – and the ability to implement them
- the willingness to act responsibly
- international experience and an associated understanding for other cultures
Integration of Employees
We are well aware of just how important our employees are for the success of our Group of Companies. That's why we attach a lot of importance to their training and development – irrespective of whether they are on land or at sea. We help them to increase their knowledge through training courses and further education classes, supporting them in their efforts to advance their careers.
Our employees, wherever and whoever they may be – at sea or on land and at all levels - are regularly informed about new developments and changes. As a family business, we are reserved about communicating our financial information internally and externally.
Hartmann – a family business
We know that our employees are the main factor in our success. As a family business, we feel responsible for each and every one of them. We are not an anonymous concern… we are – and shall remain – a company of the Hartmann family.
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